Privacy Policy and Terms and Conditions

GreenLife Energy Solutions, LLC. (“we”, “our”, or “us”) operates the website https://www.greenlifeisgood.com, which provides services related to data collection to support our home weatherization program.

This Privacy Policy is intended to inform visitors about our policies regarding the collection, use, and disclosure of personal information for those who choose to use our website and related services.

By accessing or using our Service, you agree to the collection and use of information in accordance with this policy. The personal information we collect is used solely to provide and improve our Service. We do not sell, rent, or share your information with third parties except as described in this Privacy Policy.

GreenLife complies with applicable U.S. federal and state privacy laws and recognized international data protection standards, including but not limited to: the New Jersey Data Privacy Act (NJDPA), California Consumer Privacy Act (CCPA/CPRA), Gramm-Leach-Bliley Act (GLBA), Health Insurance Portability and Accountability Act (HIPAA), Fair Credit Reporting Act/FACTA, CAN-SPAM Act, New York SHIELD Act, Payment Card Industry Data Security Standards (PCI DSS), and ISO/IEC 27001.

Information Collection and Use

To provide our services, we may collect or be provided with Personal Information. This may include identifiers such as your name, phone number, and mailing address. In connection with services provided on behalf of our utility partners, this may also include service-related data such as energy usage information, account information, and technical identifiers like your device’s IP address. This information is used for identification, communication, and service delivery purposes.

Depending on your location and applicable laws, you may have the right to: (a) access the personal information we hold about you; (b) correct inaccurate or incomplete information; (c) request deletion of your personal information, subject to legal obligations; (d) restrict or limit how we use your information; and (e) opt out of the sale, sharing, or use of your personal information for targeted advertising or the use of sensitive data. You can exercise these rights by contacting us at privacy@greenlifeisgood.com or 877-796-8728. We will confirm receipt of your request and respond within the timelines required by law.

Log Data

When you visit our website, we collect “Log Data” sent by your browser. This may include your device’s IP address, browser type, pages visited, the time and date of your visit, time spent on those pages, and other diagnostic data.

Cookies

Cookies are small data files used as anonymous unique identifiers. These are sent to your browser and stored on your device to enhance user experience and functionality. You may choose to accept or decline cookies through your browser settings. Declining cookies may limit certain features of the Service.

For more general information about cookies, please refer to What Are Cookies.

Service Providers

We may employ third-party companies or individuals to:

Facilitate or deliver our Service
Provide Service-related functions
Perform analytics or customer support services

These third parties have access to your personal information solely to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

All subcontractors, vendors, and service providers are contractually required to comply with the same privacy and security standards outlined in this Privacy Policy and applicable laws.

SMS Communication & Customer Consent

GreenLife Energy Solutions, LLC. will be collecting opt-in verbally from their customers. The customers will be able to opt in to receive messages either in person at their physical location, or over a phone call if the customer calls. When a customer is registered for the first time, they are asked to provide the phone number, and staff is trained to ask If the customer would like to opt in to SMS-based billing notifications, appointment reminders, Dispatch notification and job completion surveys. They will be verbally informed that “Message and data rates may apply”, “Message frequency may vary”, and they can “text HELP for support or more information and STOP to unsubscribe, at any time and no further messages will be sent.” They will also be informed that their information will not be shared with third parties. By submitting forms and signing up for texts, you consent to receive text messages from GreenLife Energy Solutions at the number provided, including messages sent by auto dialer. Consent is not a condition of purchase. Msg & data rates may apply. Msg frequency varies. Unsubscribe at any time by replying STOP or clicking the unsubscribe link (where available) and no further messages will be sent.

Security

We value your trust and are committed to protecting your information. While we use commercially acceptable means to safeguard your data, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

We retain personal information only as long as necessary to deliver services, fulfill legal or regulatory requirements, resolve disputes, enforce our agreements, and maintain compliance records. Records of privacy requests and opt-outs are maintained for auditing purposes.

Links to Other Sites

Our website may contain links to third-party sites. We do not control and are not responsible for the content or privacy practices of any external websites. We strongly recommend reviewing the Privacy Policy of any third-party site you visit.

Children’s Privacy

Our Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided personal information, we will delete it from our systems immediately. Parents or guardians who believe their child has provided personal data should contact us.

Government and Third-Party Requests

If GreenLife receives a government inquiry, third-party request, or customer request concerning personal information or privacy rights, we are required to notify our partner utility (PSEG Services Corporation) within five (5) business days, or sooner if required by law. We will also provide reasonable assistance in verifying and responding to such requests.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
GreenLife Energy Solutions, LLC.
877-796-8728
info@greenlifeisgood.com